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Written by: Damon Brown, August 15th, 2007 |
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Where to buy:
 $19.99
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“T-Mobile has struck an innovative, affordable idea with its @Home services, but a couple wrinkles need to be ironed out..”
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Highs:
Seamlessly switches between Wi-Fi and GSM network; relatively affordable
Lows:
Only compatible with two very average phones; T-Mobile encourages purchasing/using a proprietary home router for service
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Introduction
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VoIP, or Voice over Internet Protocol, has been around for years now, but T-Mobile is quick to say that its T-Mobile @Home service is different. More accurately, T-Mobile @Home is a hybrid of cell phone service and wireless calling. In short, T-Mobile would like to consolidate all your phone use into one phone. Not a bad idea, but how smoothly does it handle the transitions between wireless network and cell tower? And how much is it going to cost you? Read the review to find out.
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User Reviews
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"Deserves a zero, but gets a..."
Julian at Feb 26th, 2008 at 12:16 PM
Score: 1
If you're a masochist this is your service. If you're a sadist as well get it for your family. 6 months with it and it has never worked reliably, and it's getting worse lately. Calls made while on Wi-Fi are constantly dropped. Hours with tech, firmware updates, power cycles, moving routers, changing router channels, changing SIM cards and two phone exchanges...they have a "known issue" and it's not my individual setup/circumstance. Beyond dumb, it's criminal that they continue to market this. One giant leap backwards for cell phone usability.
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"Don't waste your time or money!"
Bill G at Dec 8th, 2007 at 9:01 PM
Score: 1
Totally unreliable, constant network blackouts on the West coast, no customer service support. They pitch as a one phone solution, but it has left us with no phone service whatsoever on several occasions. I have to go 1 mile down the road to get a cell signal only to be told by a customer service recording that their call volume is too high and that they can't take my call.
Definitely not recommended.
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